Social DM booking assistant

From DM
To Booked
Calendar

Extra Hour builds a custom AI assistant around your services, offers, booking rules, and voice so Instagram and Facebook DMs can turn into booked appointments before the lead cools off.

Best when social DMs are where leads ask buying questions, request openings, or respond to your posts.

DM Booking Assistant
Knows what to say and when to book
Trained on the business
Services
What they offer and how to explain it.
Booking rules
Who qualifies and where to send them.
Voice
The way the owner wants replies to sound.
Lead message

Do you have openings this week, and how much is the first visit?

Extra Hour AI

Yes. A first visit is 60 minutes, starts at $125, and includes a consult. I have Thursday at 10am or Friday at 2pm open.

01
Answer

Reply with business-specific context.

02
Follow up

Nudge quiet leads back toward booking.

03
Book

Move qualified leads to the calendar.

Why it matters

The Appointment Is Won Or Lost In The Thread.

DM To Booked is not just faster replies. It protects the buying moment, follows up when the lead gets quiet, and gives the owner back the time they would have spent babysitting the inbox.

1

Speed protects the buying moment

Most social leads are warm for a short window. If they ask about openings and wait hours for a reply, they can book somewhere else or lose momentum.

What changes

Extra Hour answers while they are still interested and moves the conversation toward a real time on the calendar.

2

Follow-up saves quiet conversations

A lead can be interested and still stop replying because they got busy, needed to check their schedule, or forgot the thread existed.

What changes

The assistant can nudge them based on the actual conversation instead of sending a generic “just checking in.”

3

The owner gets fewer interruptions

Solo owners do not need another inbox to babysit while they are cutting hair, coaching, showing houses, on a job, or with a client.

What changes

DM To Booked handles the first response, basic questions, booking path, and handoff details so the owner can stay focused.

Comment To DM

Turn Post Comments Into Booking Conversations.

DM To Booked can help social posts create more conversations. Tell followers to comment a keyword, then Extra Hour can reply and move them into a direct message.

EH
extra.hour.ai
New post · Social CTA
Post caption

I opened 4 appointments this week. Comment OPENINGS and I will send you the available times.

Comment detected

Maya R. OPENINGS please!

Auto reply

Sent you the openings in DM.

Private DM started

Hey Maya, I have Thursday at 10am or Friday at 2pm open. Which works better?

01

Post with a keyword CTA

The owner posts an offer, opening, tip, or before-and-after and tells followers to comment a specific word.

02

Extra Hour watches comments

When that keyword appears in the comments, the system can reply publicly and open the private DM conversation.

03

The assistant books from there

The same trained assistant answers questions, follows up if they go quiet, and moves interested leads toward the calendar.

Good keyword examples
OPENINGS
PRICE
GUIDE
QUOTE

This gives solo owners a simple way to turn regular social posts into appointment conversations without manually chasing every comment.

DM booking loop

The DM Does Not Just Get Answered.

The assistant is trained to keep the conversation moving from question to qualified booking without making the owner babysit the inbox.

LD
New Instagram Lead
DM inquiry · 2 minutes ago
AI active
Hey, do you have anything open this week? I need something before Saturday.
Yes. For a first visit, Thursday at 10am or Friday at 2pm would both work. Are you looking for the quick cleanup or the full service?
Full service. Friday is better.
Perfect. I can put you down for Friday at 2pm. What is the best email for the confirmation?
4
Messages
1
Lead detail
Booked
Next step
01

Lead asks in DMs

Availability, price, service fit, or “can you get me in this week?”

02

AI answers in context

Uses the owner's services, pricing ranges, rules, voice, and booking preferences.

03

Quiet leads get nudged

If the lead stalls, follow-up is based on the actual conversation instead of a generic blast.

04

Calendar gets booked

Qualified leads move to the existing calendar, with the important details captured.

Custom AI brain

Trained before it talks.

Services
Pricing ranges
Booking rules
Availability notes
Offers
Brand voice
Handoff rules
Common questions
The First Win

Stop Letting DMs Sit.

DM To Booked is focused on the highest-leverage inbox for solo owners: the social messages where appointment questions already happen.

A lead asks about availability

The assistant can answer basic booking questions and move the conversation toward a calendar time.

A conversation goes quiet

Extra Hour can follow up based on the last message instead of letting interested leads disappear in the inbox.

The owner is busy doing the work

The system handles the first response and booking path while the owner is with a client, on a job, or away from the phone.

What is included
Instagram and Facebook DM response
Comment keyword triggers for social posts
Context-aware follow-up when leads go quiet
Custom business knowledge base
Booking to the owner's existing calendar
Lead details captured and sent to the owner
Human handoff when needed
Launch Process

Launch The DM Booking Layer.

1

Train the assistant

We collect the core business details: services, pricing ranges, booking rules, availability notes, and handoff preferences.

2

Connect DMs and calendar

The assistant starts with Instagram and Facebook DMs, then books qualified leads to the calendar you already use.

3

Add quiet-lead follow-up

When a lead stops responding, Extra Hour can send context-aware follow-ups that keep the conversation moving.

4

Set comment keywords

For posts with a call to action, we can configure keywords that trigger comment replies and start the DM booking path.

Common Questions

What does DM To Booked include? +
Instagram and Facebook DM response, comment keyword triggers for social posts, proactive follow-up when leads go quiet, booking to your existing calendar, lead detail capture, and human handoff when needed.
Does this replace my calendar? +
No. DM To Booked is designed to work with the calendar flow you already use so leads can move from social DMs to a real appointment time.
Can this grow into the bigger system? +
Yes. The same assistant knowledge can expand into Booking Follow-Up for website forms, lead ads, reminders, reviews, and SMS setup, then into Full CRM Follow-Up when the business needs the full backend.
Can people comment a keyword to get a DM? +
Yes. DM To Booked can include keyword triggers for social posts. The business can ask people to comment a word like PRICE, OPENINGS, or GUIDE; Extra Hour can detect the keyword, reply to the comment, and move the lead into a direct message conversation.

Answer DMs.
Book The Calendar.

Start with social DM response, quiet-lead follow-up, and calendar booking, then expand into the follow-up backend when the business is ready.

Book A DM Build Call