Build The System Around The Real Lead Path.
Extra Hour does not start with a generic chatbot. We start with where the business loses money: unanswered messages, unbooked leads, missed reminders, skipped reviews, unpaid balances, and past customers nobody follows up with.
Book A Build CallWhat We Actually Do.
The work is part strategy, part setup, part automation, and part tuning. The point is simple: fewer missed next steps.
Map where leads already show up
We look at the real lead path: Instagram DMs, Facebook DMs, forms, lead ads, website chat, calls, calendar flow, and what usually gets missed.
Train the assistant on the business
The assistant learns services, offers, pricing ranges, booking rules, availability notes, boundaries, handoff rules, and the way the business should sound.
Connect the first revenue path
Depending on the plan, we connect DMs, calendar booking, comment keywords, forms, lead ads, SMS, CRM records, reminders, reviews, and payment steps.
Test before real leads see it
We run sample conversations, tune answers, check edge cases, confirm handoff behavior, and make sure the owner knows what happens next.
Launch and watch the gaps
Once live, the system starts revealing what goes quiet, what gets booked, what needs handoff, and where the next automation should be added.
Improve the backend monthly
For deeper deployments, we keep tuning workflows, timing, campaigns, CRM stages, reporting, reactivation, and follow-up based on actual lead behavior.
The business knowledge is the raw material.
Extra Hour is not trying to guess how the business works. We turn the owner's actual rules, offers, and booking process into a trained assistant and connected workflow.
What you sell
Services, packages, pricing ranges, promos, service areas, consult requirements, and the offers people usually ask about.
How booking works
Calendar rules, appointment length, prep steps, qualifying questions, deposits, cancellation rules, and when a human should step in.
How you want it to sound
The tone, phrases, boundaries, and level of directness that make the assistant feel like the business instead of a generic bot.
Where leads get stuck
The inboxes, forms, ad sources, reminders, review requests, invoices, or past-customer lists that currently depend on memory.
The output is a working system, not a prompt.
The assistant is only one piece. The real value is the connected path around it: booking, follow-up, handoff, CRM, reminders, reviews, and reporting.
Assistant brain
Business knowledge, services, booking rules, FAQs, handoff rules, and reply behavior.
Connected lead path
DMs, comment keywords, calendar booking, forms, lead ads, website chat, SMS, or CRM workflows depending on the plan.
Follow-up logic
Timing rules for quiet leads, unbooked inquiries, reminders, reviews, payment steps, and reactivation.
Owner visibility
Lead details, handoff notes, status changes, reporting, and the monthly tuning loop for larger deployments.
Start Where The Leak Is Biggest.
DM To Booked
Protect the first buying moment
Booking Follow-Up
Protect more lead sources
CRM Autopilot
Protect the full revenue path